Under the direction of the Urban Land Institute’s Boston District Council, the Chicopee Technical Assistance Panel (TAP) convened in Chicopee, Massachusetts in October 2012, bringing together stakeholders, City planners, community leaders, and a panel of real estate, planning, and development professionals for a day-long session focused on identifying opportunities and strategies for revitalizing the residential and commercial areas in Chicopee’s West End neighborhood. The report that follows, which summarizes the TAP recommendations, is comprised of four chapters.